Educational modules

Advanced Short Course in Mediation Skills

Course Book

The aim of the course is to contribute to regional water security and peace through strengthening water diplomacy.

The specific objectives of the course are:
a. to deepen the understanding of conflict transformation and impart advanced mediation skills
b. to strengthen regional water diplomacy.

The subjects addressed include:

- Power-based mediation versus confidence building
- Enhanced self-understanding with respect to conflict
- Dynamics of communication
- Process facilitation skills
- Facilitating the mediation process
- Mediated negotiations in practice

The course is designed to give participants hands-on experience with conflict management, facilitated by highly qualified trainers of the Centre of Conflict Resolution.

Course content "Advanced Mediation Skills":
Part 1: Mediation
   1.1. Introduction
   1.2. Power-based mediation vs confidence building
Part 2: Conflict and communication
   2.1. Personal responses to conflict
   2.2. Communication
   2.3. Facilitating good process
Part 3: Advanced mediation concepts
   3.1. The mediation process
   3.2. Advanced mediation concepts and techniques
Part 4: Case-study and Roleplay
Part 5: Evaluation

Author

UNESCO-IHE Institute for Education, WaterNet, University of Zimbabwe, ISRI (Instituto Superior de Relacoes Internacionais), CCR (Centre for Conflict Resolution), Catalic

Institution - Country

UNESCO-IHE Institute for Water Education - Delft, The Netherlands ; Southern Africa/Zimbabwe (WaterNet) ; Harare, Zimbabwe ; Maputo, Mozambiquee (ISRI) ; Cape Town, South Africa (CCR) ; The Netherlands (Catalic)